Plan from the hotel gate, not the village name
Provide the departure flight number, local date, scheduled flight time and actual Turgut collection address. Guests who change hotels or spend the last afternoon elsewhere must tell the office directly. An apartment entrance, resort gate and waterfall meeting are different points; the booking should identify the agreed one.
Get the collection time confirmed
The office assesses your flight and exact address, then confirms pickup. Standard Turgut pickup is five hours before the scheduled flight departure; the office confirms the exact time. Approximately 120–130 km and 2–2½ hours driving is an indicative road estimate, not a rule for when to leave. Airport preparation and loading are additional.
Be ready at the agreed entrance
Unless another point is confirmed, use the hotel main entrance or villa gate. Ask reception which resort gate is accessible to the vehicle. Have bags ready and keep the booking phone available. If you check out early, agree where to wait rather than assuming a sightseeing stop changes the airport collection.
Early arrival and a delayed vehicle
Operational timing can be up to 15 minutes early or late with customer notification. An early vehicle waits for the confirmed time. If collection has not happened 30 minutes after that time, contact the office urgently. Keep to the agreed point while the team checks the situation.
Contact and location changes matter
If the customer cannot be reached or changes the pickup place without notice, the vehicle waits 30–60 minutes from the confirmed time, then leaves. We do not accept responsibility for the consequences under this policy. Tell the office immediately if you cannot get back from an outing; a message only to a tour guide or hotel does not amend our booking.
Review any new flight or time
Changes require direct office contact and mutual confirmation. Short changes are often free if a vehicle is available; the office assesses additional charges. Include all passengers, baggage and paid extras in the quote. Online requests need eight hours; nearer travel is a WhatsApp availability enquiry until confirmed.
Use the Turgut property references and village and waterfall guide for local planning. The separate Dalaman Airport to Turgut arrival has its own meeting and address details; check both legs individually.
Photograph credit
© Arif Sipahi, Turgut Waterfall, Turgut Village, Marmaris, 11 December 2013, CC BY-SA 4.0. Original historical photograph; responsive display crops may vary. Adapted image versions retain the same licence. The image is not evidence of present water flow, swimming conditions or path access.